work rant

[ashinae]

My mom finally came back to work this week after her three months off. Thank god. It was getting very difficult trying to clean up each week's mess on my one or two shifts every weekend since I started school. She came back and started to notice a lot of really, really shitty things going on -- things missing; free stuff and insane amounts of discounts on some customer accounts -- all rental and purchase amounts, number of late items, discounts and reductions get tracked by our system.

Our newest supervisor, who started back in May, was one of the largest culprits here. He has just quit because we won't let him rip off the store anymore. This makes me go WTF?

Of the three accounts that we can so far find -- one of them belonging to somebody who has the exact same last name (and it's not a last name like "Smith" or "Jones" or anything, there are only 2 accounts in our system with this name, one of them, being his) -- he has effectively robbed us of over $1000 in the two and a half months that he's been supervising. Sigh. What a little bastard.

See, here's the thing, to anybody out there who works in retail, or the younger readers who WILL work in retail one day. Or perhaps in a rental-type business. Every time you give away something free to your family or friends, you are taking away REAL, LEGITIMATE business from customers more than willing to pay full price for your products/service. This is THEFT. It is a black and white issue. You can't convince me otherwise, and you will probably not be able to convince anyone who runs their own business otherwise. You are taking money away from the business that is allowing you to pay for your education, your clothes, your books, your DVDs, your CDs, your bills. (Notice how I put bills last on this list? I seriously have my priorities all fucked up *G*)

This guy has been letting his friends rent everything for nothing. He was using coupon codes to give discounts on purchases. His buddies/family were keeping new releases -- $5/item per day -- for 5, 8, 10 or more days, and then taking off the late fees. This is NOT cool. See, you may think that charging full price for a full rental period for movies and DVDs and games is wrong. But you know what? Every day that you keep something longer than what you're supposed to, we're losing out on an opportunity for somebody else to rent it. You took it out on Friday, it's due back Sunday morning. Clear and simple. If you can't bring it back, that is not our problem. It's yours. Fucking COPE. It is NOT that hard to bring it back -- depending on when you take it out, you can have nearly 48 hours. It's a two and a half hour movie. A five minute drive back to the store. And YES emergencies happen. If it's not a life and death situation, it's not that difficult to pick up the phone. If it was, it's not that difficult to COME IN with the movie and explain your situation. We don't bite unless you bite us first. If you're polite, and calm, and rational, we're more than happy to help you. But if you do it to us 8 times in two months, we'll think you're full of shit. Because you probably are. Nobody's mom dies eight times in two months (I am NOT joking about this. Some dumb bitch tried to convince us that her mother had died eight times in two months).

We live in a society unfairly focussed on money. You don't like it? Nobody does. Cope. You can't AFFORD it, don't DO it. Nobody likes paying for things. But that doesn't mean you have a god-given right to rip other people off. Everytime you don't pay for something that you OWE, it means another living, breathing, feeling, thinking human being doesn't get that raise they need to buy their kids food, to pay their rent, to go to school. You ARE NOT SPECIAL. Learn how to deal with it, or life's just going to get harder because no one will want to give you anything.

Nyah. *raspberry*

Comments

[ashinae.livejournal.com]

Thank you!

[zasjah.livejournal.com]

Re the work rant: You rock, girl! My sentiments exactly!!

Re the icon: *swooooooon*

[ashinae.livejournal.com]

You rock, girl! My sentiments exactly!!

Excellent! Definitely makes me feel better to know I'm not alone in this one! I would love for their to be LAWS against this sort of thing, because, I think, to technically be considered theft under the law, the person doing it (being the employee) would have to benefit -- such as, taking away whatever amount of money is owed, but actually taking the money from the customer and keeping it themselves. Maybe one day this can be changed!

[zasjah.livejournal.com]

Excellent! Definitely makes me feel better to know I'm not alone in this one! I would love for their to be LAWS against this sort of thing, because, I think, to technically be considered theft under the law, the person doing it (being the employee) would have to benefit -- such as, taking away whatever amount of money is owed, but actually taking the money from the customer and keeping it themselves. Maybe one day this can be changed!

Maybe it's not exactly illegal according to the letter of the law, but I would think it /is/ against the intent of the law. At least, that's what my sense of justice is saying.
Apart from that it's a /very/ bad way to treat customers who /do/ pay the full price for it, and that's a crime in itself. (I mean not the fact that other customers pay full price, but the bad way of treating them!) *g*

[phantomas.livejournal.com]

1) Oh, Bean 'homely' ? No way :) A friend of mine assurs me that the garage man down her road looks *exactly* like Sean. I am planning on visiting her *soon* ~g~

2) work rant: totally agree with you. I co-owned and co-managed a pc shop (hardware and software) for three years and had to fight with the same sort of attitude.

3) *delicious* icon. Very lickable. is that Ralph Fiennes?

4) gave input. wants vids ~g~

[ashinae.livejournal.com]

I am planning on visiting her *soon*

I might have to visit her soon, too! *G* If only I wasn't in a completely different continent.

had to fight with the same sort of attitude.

It's awful, isn't it? Grr.

is that Ralph Fiennes?

Is indeed the Lovely Mr Fiennes :)

gave input.

Thank you! It's much appreciated!

[phantomas.livejournal.com]

Oh, the lovely Mr. Fiennes. Went to see him on stage a week ago, ws blown away by his performance and his kindness at the stage door (got me autograph, too!)

[diamondtook.livejournal.com]

Have not yet seen the vids, as I am currently ripping TTT right now and my computer is painfully slow. I'm really really looking forward to seeing them, though. Just from the info you have up about them, I say you should definitely consider submitting some to the Lost Palantir Film Festival (http://tentmoot.bitofearth.net/palantir/).

[ashinae.livejournal.com]

Just out of curiosity, what do you use to rip? It sounds like it takes a really long time -- mine only takes however long the source material, plus several minutes to set up (I will do a chapter at a time from a DVD). Also, does it allow you to maintain the proper 2.35:1 aspect ratio of a widescreen DVD, eliminating the matte around them? ... I guess that is, if you use the source material that Jackson wanted us to see, rather than the butchered "full frame" versions ;)

And I haven't submitted any vids to the Film Festival, though I am aware of it, because I will not be able to attend.

[remuslover.livejournal.com]

Oh your icon!!!! *faints* B E A U T I F U L!!!!!!!

and I love Equilibrium caps, ah! the Cleric love is so right!

[ashinae.livejournal.com]

There should be MORE Equilibrium fic. I should write Equilibrium fic. Would write Equilibrium fic, if only either of the boys would actually speak to me, but they don't.

Suspect this may be due to the fact that Lucius Malfoy has moved into my head and is refusing to leave. Or, in fact, to allow anybody to talk to me.

[zasjah.livejournal.com]

Suspect this may be due to the fact that Lucius Malfoy has moved into my head and is refusing to leave. Or, in fact, to allow anybody to talk to me.


Use a Snape to lure him out of your head. That is, if you want him to leave. ;-)